Shipping

Shipping Options

We use Australia Post to ship all orders.

Our shipping is charged at standard rates which include packaging and postage. However larger, bulky items OR large orders may be attract additional freight charges and shipping times. We will contact you in these circumstances.

Public Holidays: Please account for public holidays when placing your order.

Additional Charges: Bulky items will be charged at a shipping rate of $17.95. Large orders may incur an additional $5.00 -$15.00 shipping charge. We will obtain your approval before making the additional charge.

Local Pick-up – Kununurra WA
Cost: nil
Delivery time: 1-2 days

Cards/ Gift Vouchers only – Please contact us and we will organise reduced freight
Cost: $1.80 – $4.00
Delivery time: 2-4 business days

Postage – Priority Shipping
Cost: $12.95
Delivery time: 6-12 business days

Please note smaller parcels will naturally be shipped express postage at no extra cost.  We offer this service simply because we prefer to have your order arrive as soon as possible.

Postage – Express
Any order that will not fit in a 500g and 3kg Australia Post Express Satchel will be shipped via regular postage (10-12 business days). Please contact us at the time of ordering if you require Express Postage and we will make necessary arrangements.  This may mean an additional cost where your order will not fit in a 3kg express bag.

Orders over $150.00
Cost: FREE *
Exclude large items or bulky orders.
Delivery time: 5-12 business days, depending on order size.

What is your shipping policy?

We do not take responsibility for postage time once the item has been dispatched, however we will try to track items where possible.

We will not be responsible for lost or missing items. Should you wish to pay the additional sum to have your items insured, please contact us.

All items will be shipped within 72 hours.  Where this is not possible we will contact you.

Express Shipping Required

If your order is urgent please leave us a message in the comment box at the checkout, requesting Express Shipping.
We will call or email if an additional cost is required with the upgrade.

I’d like to order something small and flat. Will the freight be $12.95?

Where you believe the product is small and light please contact us.

We will check and if this is the case we can organise a reduced freight cost.

Please note this definitely applies to greeting cards and gift vouchers.

Do you ship International?

We currently do not send orders overseas.